What is virgin hair?
Virgin hair is hair that has never been processed. It can be dyed or colored, but that will remove it from its virgin state.
We DO NOT issue any refunds once we receive your payment. Items can be exchanged within 3 days of receiving your order. Items must be shipped back in its original condition and buyer is responsible for any shipping charges incurred when returning an item.
How long will my order take to ship?
All orders will be processed within 7-10 days after payment is processed.
NOTE* Once your order has been shipped we assume no responsibility over the merchandise. All hair is shipped through USPS and tracking will always be provided.
Do you ship internationally?
We can. Shipping charges may apply. Contact us for prices on international orders.
Can the hair be dyed or bleached?
All virgin hair can be dyed or bleached. Please be advised that by doing so, you will be taking the product out of its virgin state.
How long does the hair last?
Our virgin hair can last 6 months to 1 year with proper care.
How many ounces of hair are in each bundle?
Each bundle contains at least 3.2-3.5oz.
How many bundles do I need to make a full head?
2 bundles can make a full head, but for a fuller look, we recommend using 3 bundles of hair (3 bundles = 1 LOT).
Does the hair tangle or shed?
Our hair is tangle free with little to no shedding. Some clients choose to seal their wefts, but it is not necessary.
How do I measure the length?
The hair should be measured stretched out, not un-stretched. (The length is measured by hand so it is possible to have a length difference of about .1-.3".)
Why are there grey hairs in my bundle?
All virgin hair will contain a few grey strands and is perfectly normal.
How do I pay for my order?
All payments are safe and secured through PayPal. Bill Me Later is available upon credit approval. (other terms and conditions may apply)